Terms & Conditions

Terms and Conditions

Effective Date: Jan 1, 2026

These Terms and Conditions (“Terms”) govern your use of authenticwaterusa.com (the “Site”) and services provided by Authentic Water USA (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Use of the Site

You agree to use this Site for lawful purposes only and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the Site. Unauthorized use may result in termination of your access to the Site.

2. Products and Services

All products and services listed on the Site are subject to availability. We reserve the right to change product pricing, descriptions, and availability at any time without notice.

Orders are subject to acceptance and confirmation. We may cancel or refuse any order at our discretion, including for pricing errors or stock unavailability.

3. Intellectual Property

All content on the Site, including but not limited to logos, graphics, images, text, videos, and software, is the property of Authentic Water USA or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

4. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at 321-635-7700 of any unauthorized use.

5. Payment and Billing

All payments must be made in accordance with the payment terms stated at checkout. By placing an order, you authorize us to charge your selected payment method.

6. Shipping and Returns

Shipping times and return policies are detailed on our authenticwaterusa.com/shipping or authenticwaterusa.com/returns page. Authentic Water USA is not responsible for delays outside our control (e.g., carrier issues or weather conditions).

7. Limitation of Liability

To the fullest extent permitted by law, Authentic Water USA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or products purchased through it.

8. Indemnification

You agree to indemnify and hold harmless Authentic Water USA, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.

9. Links to Third-Party Sites

Our Site may contain links to external websites not operated by us. We are not responsible for the content or practices of any third-party site.

10. Termination

We may suspend or terminate your access to the Site without notice if you violate these Terms or applicable laws.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Florida, USA, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on this page. Continued use of the Site after changes constitutes acceptance of the revised Terms.

13. Changes to These Terms

Terms and Conditions:
1. SMS/Mobile Messaging Terms & Conditions By providing your phone number and opting in to receive SMS messages from Authentic Water USA, you agree to the following:

Description of SMS Use Cases: We use SMS to provide service updates, appointment reminders, billing notifications, and promotional offers regarding our water treatment services.

Opt-out Instructions: You can cancel the SMS service at any time. Just text “STOP” to 321-635-7700. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Message & Data Rate Disclosure: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services.

Carrier Liability Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction: You must be at least 18 years of age to participate in our SMS program.

2. Contact Information If you have any questions about these Terms, please contact us at: Authentic Water USA | 1319 Rockledge Dr, Rockledge, FL 32955 | Phone: 321-635-7700 

14. Contact Information

If you have any questions about these Terms, please contact us at:
Authentic Water USA
1319 Rockledge Dr, Rockledge,
FL 32955
Phone: 321-635-7700