Authentic Water USA

Privacy Policy

Privacy Policy for Authentic Water USA 

Effective Date: Jan 1, 2026

1. Introduction

Authentic Water USA  (“we,” “us,” “our”) values your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit authenticwaterusa.com (the “Site”), use our services, or contact us.

2. Information We Collect

a. Information You Provide

  • Account and Order Details: Name, business name, shipping/billing address, phone number, email, and payment method when placing orders.
  • Communications: Any information you send via email, contact forms, or service inquiries

b. Automatically Collected Data

  • Usage Information: IP address, browser type, pages viewed, referral source, timestamps (via cookies and server logs).
  • Device/Technical Data: Device type, operating system, and other technical info.

c. Third-Party Sources

  • Analytics providers (e.g., Google Analytics) and shipping/payment processors may supply limited service-related data.

3. How We Use Your Information

We may use your data to:

  • Process orders, payments, and invoices
  • Communicate via email/phone with service or product updates
  • Improve services and order experience
  • Analyze site usage and trends
  • Comply with legal and tax obligations

4. Legal Basis for Processing

  • Contractual Necessity: To fulfill orders and maintain your account
  • Legitimate Interests: For analytics, site improvement, fraud prevention
  • Consent: For marketing emails (you may opt-in anytime)

5. Sharing Your Information

We may share your information with:

  • Service Partners: Payment processors, shipping carriers, CRM/email providers
  • Legal Authorities: As required by law or to prevent fraud
  • Company Transfers: During mergers or sales, with notice and data subject rights protected

6. Cookies and Tracking

We use cookies and similar technologies for necessary site functions, performance analytics, and marketing. You may opt out of non-essential cookies through your browser.

7. Data Retention

We retain your personal data only as long as necessary to fulfill its original purpose (e.g., process orders, maintain records for legal/tax reasons, or until you request deletion).

8. Your Rights

Depending on your jurisdiction, you may:

  • Access, correct, or delete your data
  • Object to or restrict processing
  • Withdraw consent for marketing
  • Lodge a complaint with a data protection authority

9. Data Security

We implement industry-standard practices—SSL encryption, access control—to safeguard your data. However, absolute security cannot be guaranteed.

10. Children’s Privacy

Our services are intended only for businesses and individuals aged 18+. We do not knowingly collect data from minors.

11. International Transfers

If you are located outside USA, please note your data may be transferred to servers in USA and processed under its laws.

12. Changes to This Privacy Policy

We may update this Policy occasionally. We’ll publish updates on this page with a new effective date.

13. SMS Opt-In & Consent

Consent to receive SMS messages from Authentic Water USA is obtained only through explicit user action. Users opt in by checking an unchecked consent box on our web forms, submitting a keyword, or otherwise affirmatively indicating their agreement to receive text messages.

Consent to receive SMS messages is not required as a condition of purchase of any goods or services. Users may choose not to opt in to SMS communications and still access our services.

SMS consent is specific to Authentic Water USA and does not extend to third parties or affiliates unless explicitly disclosed and separately agreed to by the user.

By opting in, users agree to receive text messages related to service updates, appointment reminders, promotional offers, and customer support communications. Message frequency may vary, and message and data rates may apply.

Users may withdraw their consent at any time by replying STOP to any message. For assistance, users may reply HELP or contact us directly using the information provided on our website.

14. Mobile Information Sharing

No mobile information, including phone numbers collected for A2P messaging, will be shared with third parties or affiliates for marketing or promotional purposes.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

15. Contact Us

For questions or privacy requests, please contact:
 Authentic Water USA
1319 Rockledge Dr, Rockledge,
FL 32955
 Phone: 321-635-7700